Key learnings and takeaways from actual attendees of Campfire's AI finance summit

In this episode of FP&A Unlocked, host Paul Barnhurst takes you inside the Campfire Finance Forward AI Summit in San Francisco, a one-of-a-kind event exploring how AI is transforming finance. Instead of one guest, this special edition features four conversations with top finance leaders and innovators who share what they’re seeing, building, and doing with AI in real time. From ERP innovation to the EQ behind great CFOs, this episode delivers tactical advice and big-picture thinking from the forefront of modern finance.

John Glasgow is the CEO and co-founder of Campfire, leading the charge in AI-native ERP innovation for modern finance teams. CJ Gustafson, the founder of Mostly Metrics and a former CFO, brings real-world insights on scaling, AI adoption, and the shift from executive to creator. Libby Francke, Head of Finance at Klarity, shares her experience modernizing data infrastructure and running a lean, high-impact finance function with Campfire. Kevin Neary, VP of Finance at Brainly, reflects on managing global finance operations and how AI is helping his team boost efficiency and productivity.


Expect to Learn:

  • Why Campfire is building an AI-native ERP with its own large accounting model

  • How to identify when legacy systems like QuickBooks are holding your company back

  • What makes great FP&A beyond technical skill: EQ, storytelling, and sniff tests

  • How to think tactically about AI adoption, agents, and automation


Here are a few quotes from the episode:

  • “Trying to make the most of AI and low-cost solutioning is how we’re building the finance function of the future.” - Libby Francke

  • “A lot of companies are stuck in pilot purgatory; they test AI, think it’s cool, but don’t know how to roll it out.” - CJ Gustafson


This special episode of FP&A Unlocked captures the momentum and insight from the Campfire Finance Forward AI Summit, showcasing how finance leaders are navigating the rapid shift toward AI-native systems. From foundational models to practical automation, the conversations with John Glasgow, CJ Gustafson, Libby Francke, and Kevin Neary highlight that the future of finance isn’t just about technology, it’s about strategic thinking, clean data, and bold leadership.

Campfire: AI-First ERP:
Campfire is the AI-first ERP that powers next-gen finance and accounting teams. With integrated solutions for the general ledger, revenue automation,
close management, and more, all in one unified platform.

Explore Campfire today: https://campfire.ai/?utm_source=fpaguy_podcast&utm_medium=podcast&utm_campaign=100225_fpaguy

Follow John:
LinkedIn -  www.linkedin.com/in/johnglasgow/

Follow CJ Gustafson:
LinkedIn - https://www.linkedin.com/in/cj-gustafson-13140948/

Follow Libby:
LinkedIn - https://www.linkedin.com/in/libby-francke-cpa-831b4854/

Follow Kevin:
LinkedIn - https://www.linkedin.com/in/kevin-neary-cpa/

Earn Your CPE Credit
For CPE credit, please go to earmarkcpe.com, listen to the episode, download the app, answer a few questions, and earn your CPE certification. To earn education credits for the FP&A Certificate, take the quiz on Earmark and contact Paul Barnhurst for further details.

In Today’s Episode
[01:37] - Overview of the Campfire Summit & Key Panels
[07:39] - Interview: John Glasgow on Building Campfire and AI-Native ERP
[15:47] - Interview: CJ Gustafson on Scaling, AI Hype, and EQ in Finance
[29:00] - Interview: Libby Francke on ERP Migration, Data, and Lean Finance Teams
[37:58] - Interview: Kevin Neary on Global Finance Ops and Getting AI-Ready
[44:52] - Final Reflections & Takeaways


Full Show Transcript


[00:00:38] Host: Paul Barnhurst: Welcome to another episode of FP&A Unlocked. Are you tired of being seen as just a spreadsheet person while others get a seat at the table? Well, then, FP&A unlocked where finance meets strategy. Hosted by Paul Barnhurst, the FP&A Guy is the podcast for you. Each week, we bring you conversations and practical advice from thought leaders, industry experts and practitioners who are reshaping the role of FP&A in today's business world. Together, we'll unlock the strategies and experiences that separate good FP&A professionals from great ones, helping you elevate your career and drive strategic impact. Speaking of strategic impact, our title sponsor for FP&A Unlocked is Campfire, the ERP that's helping modern finance teams close fast and scale faster. This week, we have a special episode for you. We have not only one guest, but we have four guests who will be bringing to you live from the Campfire Finance Forward AI summit. I went to San Francisco and interviewed several of the people involved in the conference. It was a great experience. So when I start talking a little bit about the conference, there's a one-day event. And what's great is they've made it available. You can get on-demand access from Campfire Summit AI. If you go there, you can listen to the different events. So they had, you know, obviously kind of the welcome remarks, but they had several panels. One of them was called Rethinking Scale, the AI Finance Playbook. And several CFOs and thought leaders share their thoughts of how you think about finance and elevating your business, elevating your team, your department, and the age of AI. Second one they had was called build for the billions of frameworks for scale.


[00:02:43] Host: Paul Barnhurst: This was hosted by a good friend of mine, CJ Gustafson. And they had on the panel the controller from anthropic, Gina Jones. Daniel Kang, CFO at Mercury. And Brad flooring. If I can pronounce it, I'll get him right. Brad Flooring, the VP of Finance at Snowflake I particularly love listening to Brad. It's a story you can find online I've read about or how they had to improve their forecasting. They brought in data science people, and I love their journey of how they went from a process that was really difficult to forecast, to dialing it in within 2% on their journey to going public. So I highly recommend checking out some of his stuff. I know CJ did a podcast episode with him at the conference that will be coming out. I loved hearing what he had to say. That entire panel, that's one of the ones that I got to pay the closest attention to is I was off interviewing people. I had the opportunity to meet with several great people, a couple other things they had during the session. They had an AI public company playbook. Right. The reality is, if you're public, you have to be much more careful with AI. You have to think differently about it. And so they had a former chief accounting officer. They had one of the partners at Excel, which is taking several companies public, the venture capital firm Excel. They had uh, the CFO of Lima one, and they had someone from PwC that's a principal in their AI business. So great information there. So they had that session.


[00:04:15] Host: Paul Barnhurst: They had the what does the AI native finance stack look like? They did demos. Uh, the software they demoed was obviously campfire and also did abacus. I had the opportunity to see their CEO Julio Martinez. They recently did a 60 million raise. And they're doing a lot of great things in the FP&A space. So I had a fabulous conversation with, uh, their head of sales who did the demo or head of partnerships, and also their CEO, Julio Martinez. When I was there, they had the co-founder of tabs, Rebecca, present. They had a product, Calvin Lee from ramp, and they also had an rock, Ina from there. I'm not familiar with that one. Familiar with the rest. And they had a few other sessions, from data to decisions, AI insights at scale. Uh, Libby Frank hosted that or Libby Francke, which we have an interview of. You'll get to listen to her CJ Gustafson, John Glasgow and then one of the attendees at Kevin Neary. So they had a closed door conversation just for CFOs. So that's not available. But they also did a hackathon where you could build something with Replit. Then they had a dinner with networking and reception. So it was a great conference. I'm really glad I went. Let me introduce you to the four people who are going to talk about the conference, what they learned, the session a little bit about their business, what they think is great, and I tried to ask as many of them as I could. So in order we're going to start with John Glasgow, who's going to give us a highlight of the conference, how it came together, where campfires at the recent funding raise Great interview.


[00:05:51] Host: Paul Barnhurst: Just a few minutes long. Next, you're going to get a good friend of mine who runs Mostly Metrics used to be a CFO. That's CJ Gustafson. We'll talk about the panel he ran, what he's doing with his business. We have a great conversation. Highly recommend his podcasts. Next we have, uh, Libby Frank. She ran the session, as I mentioned earlier on, from data to insights or data to decisions, AI insights at scale. She's finance and accounting at clarity. She heads that up. Conversation with her. And then last but not least, we'll have Kevin Neary. He's a participant I believe he's at Brainly is the company. And really great conversation. He's also a user of campfire, as is Libby. So they speak a little bit about their experience. If you want to hear some people that are using the software. Hope you enjoy this episode. I highly encourage you to listen to all four interviews, some great conversations and we'll be back with our regular guests from my office starting next week. But this one's on the road, so it's going to look and feel a little different. But I hope you enjoy all these great guests from the conference and that you access the on demand information from Campfire Summit. Thanks again. And until next time. All right. I'm here with John Glasgow, the CEO of campfire, and we're at Finance Forward, the AI summit. So why don't you start. How did the summit come together? Tell me a little bit about, you know, how this happened.


[00:07:20] Guest 1: John Glasgow: Yeah. Well, look, first, thrilled to have you here. Honestly. I mean, it's, uh, you made the trip out, and, uh, having people like you is what makes events like this so special. So. Thank you. Um, it's a great question. The summit came about because we were actually looking. I was meeting with our marketing team. We were looking for conferences to support and invest in, in communities. And we obviously do a lot with you and your content, but we were looking for in-person events as well. Like where is an AI summit we can sponsor? And we literally could not find one for corporate finance and accounting teams. And so we went on this mission to go build our own. And we announced it with our series A, and we didn't know if we'd be able to fill the room. And here we are. And we're way beyond capacity and overwhelmed with the turnout. And so it's been a great day.


[00:08:08] Host: Paul Barnhurst: It's always good when you have a large turnout. Yeah. And so was it hard to find speakers or how did you think about that. Like, you know, you got the people there all excited. Ai is a topic everybody's passionate about, but how did you sign on kind of the speakers and the panel and all that?


[00:08:22] Guest 1: John Glasgow: Yeah, it's a great question. So for the speakers, a lot of them just made a lot of sense. I mean, I talked to thousands of finance and accounting teams a year, and there's some folks that really were going to think differently. So like Brad, you know, VP of finance at snowflake, I met with him and he invested in campfire, and he was telling me how at series B that they just built for the billions at series B at snowflake, and just hearing how you know, he's still there eight years later, how he has just built their finance stack and their teams and processes for the billions. I was like, My God, this is such great content. We just got to get this guy on stage. We got to get him a mic. And so a lot of those conversations from people where it's like, I feel like an audience of one is not doing it justice. We really got to kind of help tell their story and help their peers think in that mindset.


[00:09:11] Host: Paul Barnhurst: Yeah, I was excited when I saw Brad. I read an article. There's an article he did a few years ago with someone that told the story of snowflakes bringing in the data scientists and how they're basically CFO at the time and said, look, we have to be within 2% of revenue before we go public. Yeah, you guys figured it out. Okay. Our models aren't that good. We got to bring in a data scientist. That whole journey, and I remember how fascinated I was reading that. So when I saw him on the list, I was like, oh, it'll be cool to hear, you know, hear a little bit of that.


[00:09:39] Guest 1: John Glasgow: Yeah. No, I mean, it's been fascinating. And then Jen at Genet anthropic. She's previously early accounting team at Asana came to anthropic. She's been at two incredibly fast growing teams, and it's like, how do we whether it's finance or accounting, right? How do we just rethink the role? How do we move into the AI era? And that's really what today's content is about.


[00:09:59] Host: Paul Barnhurst: Yeah. And it's definitely we can all see it changing. And it'll be interesting to see, you know what's next with AI? I know you guys have done your large accounting model and you're doing a lot of work there. Just just raise the series B tell a little bit about that. What was it ten weeks after the A?


[00:10:14] Guest 1: John Glasgow: Yeah it was a quick turn. I mean it's funny, I was telling my wife like, we're gonna go on our first vacation since I started campfire after the series. A and then, uh, we had this preemptive, uh, just overwhelming demand to do a series B, and we had the inbound customer demand as well. And so we were hiring five of our team in the last three months. We're hiring as fast as we can. Today. We just saw an opportunity to bring in more capital. And part of that is because we now have like public companies going live on campfires, and we went from 3 million in funding to 35, and it felt like a lot to me. But to our larger, more enterprise customers, they're like, hey, we would like to see almost infinite capital available to you in the team from a going concern standpoint. So it's actually been, you know, we haven't even touched really the series A money yet. The series B was a lot of it was like allow us to think over an incredibly long time horizon in terms of like the AI investments that we're making, but also just giving our customers the comfort around the, the capital that we have available.


[00:11:19] Host: Paul Barnhurst: Yeah, I mean, that's a big concern. You know, whenever someone's looking at finance stack, whether it's FP and ERP, whatever procurement, all those you're like okay, how long is the company going to be around. Yeah. Right. Because you've seen a ton of growth in this space. And it's like, okay, do you have that secure balance sheet especially enterprise? Yeah. They're much more willing today to go for early stage companies. It used to be basically you weren't a big company. You know the enterprises wouldn't touch you. Yeah, that's changed, but they need to be comfortable that you're not going to go anywhere.


[00:11:50] Guest 1: John Glasgow: We have seen a huge change that buying safe likely means it's not an AI product. And so there's been this groundswell, particularly at the board and C level coming down on the team, which is like how do we move into the AI era? How do we become more efficient internally, particularly within TNA? I think we all feel that as a form of finance leader, I certainly felt that that was actually one of the reasons I founded campfire, which was like help drive efficiency, allow us to focus on more strategic work, and our customers are certainly saying, hey, we think AI is in a good spot, that it's actually going to help us on that journey.


[00:12:25] Host: Paul Barnhurst: Yeah, no, it's an exciting time and I love seeing all the AI exciting conferences. I know you got to get back to it, help running it, but anything else you'd like to share before we let you go?


[00:12:36] Guest 1: John Glasgow: You know, I would just say it's like it's an exciting time for customers in the finance stack. I think this category had been deprived of modern tooling for so long. A lot of great options are coming out. I think a few categories around us, like accounts payable and payroll. There's been some new folks that people come to us and say like, hey, the rest of my stack is so modern. Like, you know, why is not my why is my general ledger still so outdated? Like, I'm looking for a modern ledger that looks like some other, uh, some of the other tools that I'm running. And so I think that's been a lot of the feedback we've been getting is like, it's time for something new. And I think that's reflective in the enthusiasm. Today's event. But yeah, I mean, you briefly touched on it earlier, the large accounting model. You know, we're the first ERP to come out with our own foundational model. And this was something we talked about today on stage, which was largely just based on like accounting data is unique data set. But then every customer has their own chart of accounts and their own dimensionality. And so we, you know, sitting with AI engineering, I sat down in a room with them and it's like, you know, is there an opportunity for us to provide better attribution auditability security and compliance if we were to bring the foundational model in-house? The other thing we announced today is agents Agentic workflows and allowing you to look across your finance stack. And so these are things, again, just like thinking about AI as the newest member of your team. And that's really the approach we've taken. And a lot of today's announcements are along those lines.


[00:14:07] Host: Paul Barnhurst: Exciting. Thanks for sharing the announcements and taking a few minutes out of your day. Thank you for being John Paul. Thrilled. Thank you. Thanks. All right. I have mostly metrics, right? Yeah, mostly. How long have we known each other now? It's gotta be. I think it's been four years. It's been about four years. You're one of the first guests. Back when I first started podcasting, you taught me everything I know about podcasting. I wouldn't go that far, but we had some good conversations I had never even been on.


[00:14:35] Guest 2: CJ Gustafson: A podcast, let alone hosted one. So.


[00:14:37] Host: Paul Barnhurst: Did you ever think you would, uh, now host two?


[00:14:40] Guest 2: CJ Gustafson: No, I didn't think this was a career, but I saw you doing this wacky podcasting thing about finance, and you were kind enough to teach me the ropes.


[00:14:48] Host: Paul Barnhurst: It's a good time. We had some fun conversations. I remember when you started, I was jealous how quick your podcast grew.


[00:14:54] Guest 2: CJ Gustafson: So I had the newsletter to start out. So I started writing in December of 2020, so I was terrified that I was going to forget everything that I was learning at this Hypergrowth software company I was at, so I started writing it down.


[00:15:06] Host: Paul Barnhurst: Yep, I remember you saying that.


[00:15:07] Guest 2: CJ Gustafson: And I think you either die a newsletter or live long enough to become a podcast. And so I became a podcast.


[00:15:13] Host: Paul Barnhurst: I hear you. So, uh, just so everyone knows, I'm here at the Finance Forward AI summit, sponsored by campfire. You hosted one of the sessions? Yeah. About that. What did you gain out of it? Who was the speakers? What was it about? Tell us a little bit.


[00:15:27] Guest 2: CJ Gustafson: So the panel was laying the foundation to get to $1 billion or more. So we called it scaling for billions.


[00:15:34] Host: Paul Barnhurst: I want to get to $1 billion. How about you?


[00:15:35] Guest 2: CJ Gustafson: I would love to be there. That's why I attended the panel and moderated it. And so I shared this stage with Dan King, the CFO of Mercury fintech company Payment Space with, uh, Brad from snowflake and with Jenna from anthropic. And so three companies of scale that are growing very quickly and have valuations well north of $1 billion.


[00:15:59] Host: Paul Barnhurst: Yeah. Snowflake public or public. Now Snowflake.


[00:16:02] Guest 2: CJ Gustafson: Public.


[00:16:02] Host: Paul Barnhurst: And.


[00:16:03] Guest 2: CJ Gustafson: The other two are not $50 billion I think.


[00:16:05] Host: Paul Barnhurst: And yeah I knew they had to be huge. I'm like yeah I know they went public.


[00:16:08] Guest 2: CJ Gustafson: They do more than 4 billion in revenue per year. And they're uh they're crushing it now.


[00:16:13] Host: Paul Barnhurst: They're doing really well. And we all know anthropology. I mean, yeah, evaluation I'm sure, is 100 billion.


[00:16:18] Guest 2: CJ Gustafson: Now, I think it's I think it may be 100 billion now. Yeah.


[00:16:21] Host: Paul Barnhurst: Wasn't OpenAI like a 500 billion valuation recently?


[00:16:24] Guest 2: CJ Gustafson: Openai has been 500 recently. And uh, anthropic went from I think like 7 Seven to 30 to 50. Now it is close to 100.


[00:16:34] Host: Paul Barnhurst: So hard to keep track.


[00:16:36] Guest 2: CJ Gustafson: Yeah. It's wild. It changes every day.


[00:16:38] Host: Paul Barnhurst: I've never seen something quite like AI. I mean, I was in college when the.com bubble burst.


[00:16:43] Guest 2: CJ Gustafson: Okay.


[00:16:43] Host: Paul Barnhurst: And so I remember that. But this is just different. One being in the workforce. And it just feels like it's moving faster than the whole AI com phase was to me.


[00:16:54] Guest 2: CJ Gustafson: Well, back then, did you feel like the software vendors or I guess the websites were ahead of what the market wanted? Like they were too optimistic?


[00:17:03] Host: Paul Barnhurst: Yeah, there were definitely some of that. It's like, uh, when Apple came out with their PDA way back in like the late 80s, early 90s, whenever they were way ahead of the market, it was in the 80s.


[00:17:13] Guest 2: CJ Gustafson: Okay.


[00:17:13] Host: Paul Barnhurst: And nobody used it. I remember what it was called when they came out with the iPod and the iPhone. The timing was right.


[00:17:19] Guest 2: CJ Gustafson: Right idea, wrong timing.


[00:17:21] Host: Paul Barnhurst: Yeah, there's so much to timing me.


[00:17:23] Guest 2: CJ Gustafson: And you were laughing about it at lunch, that it does seem like a lot of these companies have magnificent Nificent things, but the people we talked to are asking pretty simple questions about just getting started with stuff. And so I do think there's this expectation gap that it's occurring right now between like, yes, you could technically go and do all these complicated use cases, but you had to crawl, walk, run.


[00:17:44] Host: Paul Barnhurst: Yeah. And there's also I've had a lot of conversations. Glenn Hopper, who co-hosts Future Finance with me. You know, he talks about how you go through the period of disillusionment, you know, and kind of that whole transformation. He's like, that's where we're at for a lot of companies right now, as they're starting to realize, oh, my data isn't there. Or multi-reasoning agents aren't really there yet. Standard workflows are fabulous for automating things that basic agentic workflow, you know, great in analyzing data. There's a lot of fabulous things it can do. But I think the hype and the reality, you know, reality hasn't caught up to the hype.


[00:18:19] Guest 2: CJ Gustafson: Yeah. And I heard this really cool term. Someone said that a lot of these companies are getting stuck in pilot purgatory, where basically they'll be the pilot, something I think it's really cool. But then like, I don't know if I can bring this back and actually start using it today.


[00:18:32] Host: Paul Barnhurst: Interesting. I hadn't heard that term.


[00:18:33] Guest 2: CJ Gustafson: That's kind of captured where we're at, because you have these very complex use cases and you're putting a man on the moon, but we're still trying to learn how to drive a stick shift with a lot of.


[00:18:44] Host: Paul Barnhurst: One of the best I heard is that you want to try to do one. Start simple with projects, but stack rank your projects that are most painful and then rank how good gen AI would be at solving them. Okay, take the one that's most painful and work on that. Yeah, and I thought that was a good way that Gen AI is good at. But you got to look at both together, right? If it's really painful in gen AI sucks, you're just setting yourself up for purgatory.


[00:19:09] Guest 2: CJ Gustafson: Totally.


[00:19:10] Host: Paul Barnhurst: And if you know gen AI is not good at it, it's just you gotta you gotta match. And so I thought it was a really good way of trying to rank it. But you also have to be smart enough to understand what it's good at. And it moves so fast. It's like, you know, very few people are truly AI experts. We've had a ton of them crop up that say they're AI experts, like every company says, they're AI native. Have you seen one that doesn't these days?


[00:19:32] Guest 2: CJ Gustafson: No. There are a lot of domains changing to AI now, which is fascinating to do after the fact, but I don't know, I. You make a good point. Things are moving fast. But at the end of the day, if you can't adopt it and use it, it's like a lot of noise signifying nothing.


[00:19:48] Host: Paul Barnhurst: So are you kind of glad right now that you're not a CFO, having to figure out all the tech stack kind of a little bit on the outside, or are you missing it, or how are you feeling? What about a year from now? Right.


[00:19:57] Guest 2: CJ Gustafson: Almost a year. I miss it a little bit. It's been almost a year on my own now, but what I love the most is being able to build and see a tangible impact on the business every day. And I mean, I wonder if we'll move to a point where we start running businesses, where it's less people, but you're able to do more because of the agents. And so I'm excited to be here today because I know campfire was mentioning some of the agents that they're launching. And like, I'm running a small business now and there are multiple things in my financial stack that I don't want to do myself. I'm not. I need to use an agent. Can I use an agent for that?


[00:20:28] Host: Paul Barnhurst: Well, it's funny, I was getting ready to hopefully interview a guy who reached out and he's built a couple businesses and now his goal is he's publicly building and sharing. His goal is with using agents to only have three employees and get to 30 million in revenue.


[00:20:41] Guest 2: CJ Gustafson: 10 million per person. That's crazy.


[00:20:44] Host: Paul Barnhurst: That's a huge number.


[00:20:45] Guest 2: CJ Gustafson: Do you think he can do it?


[00:20:47] Host: Paul Barnhurst: I don't know, but it'll be an interesting interview.


[00:20:49] Guest 2: CJ Gustafson: It will be. Show me.


[00:20:51] Host: Paul Barnhurst: Yeah, I'll let you know.


[00:20:52] Guest 2: CJ Gustafson: I want to hear back.


[00:20:53] Host: Paul Barnhurst: I gotta follow up on it. But they reached out to me. One of you knows, you probably get him PR firms sometimes. And so what's the, uh, number one lesson you take away from being a CFO with you? And now that you're running your own business.


[00:21:05] Guest 2: CJ Gustafson: I think that the best CFOs have higher EQ than IQ. I don't think I was ever the best at forecasting, at controls or the governance, but I think what I tried to play into was understanding the human element of what people needed in each department, and then tying all the business outcomes back to what it meant for them and for their team. I think a lot of people overemphasize technical skills, but I think what I noticed pretty quickly is my ability to be the best Excel modeler in the room wasn't going to make me a better CFO. It was more about being a GM of the sports team. And so that was a big mindset shift for me.


[00:21:42] Host: Paul Barnhurst: It's a great way to put it. I think that's one thing. The technique comes easier for me. The EQ is a little harder. How would I? I think I'm mature enough now. I could handle it, but for a long time I couldn't. I don't think the EQ was quite there. So it's interesting, you know, because I hear that again and again as I interview people . It's the soft skills. You need a baseline of technique. So it's not a weakness in my view. Yes. Then you should be spending most of your time on the EQ, the soft skills, the relationships.


[00:22:08] Guest 2: CJ Gustafson: And I think the more I looked into it in any position, the higher up you get in any org your job is selling. You're selling talent on why to work there you're selling. Investors don't want to give you money, and you're selling customers and want to buy your solution. And the best CFOs realize that I'm now in a game of selling. And that was like, that was a big unlock for me.


[00:22:30] Host: Paul Barnhurst: I bet that was kind of not what you expected. I don't think it was.


[00:22:34] Guest 2: CJ Gustafson: I didn't go into it thinking, I need a sales person either, but I mean, look like the partner at a big four accounting firm. The job of sales.


[00:22:41] Host: Paul Barnhurst: You look at Daniel Pink wrote the book, and I've read part of it and all of it. But selling is human. We all sell if we're honest with ourselves. Yeah. You know, that's a big part of our life, is I'm.


[00:22:51] Guest 2: CJ Gustafson: Selling you to hang out with me. Like, hey, am I cool enough to hang out with?


[00:22:53] Host: Paul Barnhurst: We had to sell our wives on us, you know?


[00:22:55] Guest 2: CJ Gustafson: And that was a task.


[00:22:58] Host: Paul Barnhurst: A bigger one for me, probably than you, but.


[00:23:00] Guest 2: CJ Gustafson: Yeah.


[00:23:01] Host: Paul Barnhurst: So, uh, any last thoughts? Kind of from the conference or just the whole experience here?


[00:23:07] Guest 2: CJ Gustafson: Whenever I go to a conference, I look for a tactical thing that I can take back and change about how I do work. And I think there have been a lot of ideas floating around here with use cases of how to get started with AI and also realizing like when just rule based stuff is okay. But, um, the conferences that don't do well are the ones that just talk in general specifics about things like, AI is big. Like I agree, this conference has been full of takeaways. You're like, you know what? That's like an if you know, then, you know, that's a tactical insight that I can use. And for me, one of the takeaways was knowing when to throw AI at a problem and when to just put the human element into it, and that if I am going to throw AI at a problem, I should be able to recreate it on my own. And after that you can go a bit faster. But if you can't validate what you're doing, and if you can't explain to your investors, to your employees why an answer is an answer that you should probably back up a bit.


[00:24:01] Host: Paul Barnhurst: There still needs to be a level of transparency, right? Agree. Being able to understand things. Is it a little bit of a black box? Sure. You know, in the sense of sausage making. But you gotta understand enough to be able to get everybody comfortable with it. Yeah. You can't get to that level. I agree with you. Probably want to back off and rethink it a little bit because, you know, people need to have a comfort level in what it's doing.


[00:24:24] Guest 2: CJ Gustafson: Yeah. And I think that ties back to what we were saying before about the EQ. With any of these models, you still can rely on the IQ of the model, but you have to rely on EQ to convey the message and then the storytelling skills to say why it's important. And I think a lot of the things we do with AI today helps you get to like the characters of the story faster, but it doesn't necessarily dictate the storyline of the plot.


[00:24:44] Host: Paul Barnhurst: And the other thing that kind of reminded me we were talking about that is there's a certain level you have to have, like if you've ever worked with somebody that doesn't have the sniff test skill. Yeah, you know exactly what I'm.


[00:24:54] Guest 2: CJ Gustafson: Yeah, I know exactly.


[00:24:54] Host: Paul Barnhurst: Where they put stuff in front of you and you're like, you didn't question that. We're going to have 3 billion in revenue and the market's worth two.


[00:25:01] Guest 2: CJ Gustafson: Yeah.


[00:25:02] Host: Paul Barnhurst: You know you look at it like two seconds is like dude something doesn't fit.


[00:25:06] Guest 2: CJ Gustafson: Yeah. That dog doesn't hunt as my friend Brian would say.


[00:25:08] Host: Paul Barnhurst: Yeah. Exactly right. There's this whole thing that doesn't fit, the dog doesn't hunt whatever you want to call it. And and I think there's something to that of AI, of having that ability to build, look at and say something just doesn't make sense here. There's times when it's blatantly wrong. Yeah, but as I've heard some people say, it looks all polished on the surface. But underneath there can be a lot of issues like building models with AI or different. Yeah, and you got to be able to get in there and understand that, to be comfortable with it.


[00:25:32] Guest 2: CJ Gustafson: Well, so I do these S-1 breakdowns of companies that are going public, and I'll throw the document at it and be like, summarize the cap table. So the ownership percentages. Yeah, seemingly straightforward gets it wrong every time. But like I need to know the sniff test. No. Oh well yeah. The CEO probably doesn't know 90% of the company at. It's like something doesn't work here. So yeah, I totally agree with you.


[00:25:54] Host: Paul Barnhurst: I got it. Well, thank you so much for a few minutes. I appreciate it. Always good to catch up with you.


[00:25:59] Guest 2: CJ Gustafson: Nice to see you buddy.


[00:26:00] Host: Paul Barnhurst: Good luck with mostly metrics. Thank you. Come find me when you're a billionaire.


[00:26:04] Guest 2: CJ Gustafson: I will.


[00:26:04] Host: Paul Barnhurst: All right. And now, a brief message from our sponsor, campfire. Build a best in class AI native ERP designed for modern finance and accounting teams. With campfire, you can automate revenue, streamline your clothes, and centralize accounting all in one unified platform. And now they've hosted Finance Forward, a first of its kind AI summit in San Francisco. They brought together the sharpest minds in finance and operations, all focused on how to actually use AI to move the needle. You don't even have to travel to learn the tactical skills to put your team ahead. You can stream the whole thing on demand totally free anytime after the event. So if you're ready to get tactical about AI and finance, head to campfire AI and register for the on demand content for free. That's campfire, where finance teams go to think forward. So I'm here with Libby Frank. She's the head of finance at clarity, and she hosted one of the sessions here today at the Finance Forward Summit. So tell tell our audience about the session you hosted.


[00:27:16] Guest 3: Libby Francke: Yeah. So it was myself and three other finance leaders, uh, different companies, different stages, different industries. Um, and the focus was really data in the age of AI, why is it important, you know, how do you think about what it needs to look like, what problems you're having at whatever growth stage your company's at? Yeah. And kind of how do you take it forward to the place that it needs to be in layer AI on top of that. And then how do you kind of turn data around and measure the efficacy of your AI measures or other things with data as well?


[00:27:51] Speaker5: Yeah. And where do you think most companies are.


[00:27:52] Host: Paul Barnhurst: Just kind of your opinion? It seems like data is a big challenge. A lot of companies, right. We all we all hear garbage in, garbage out. Yeah. So what are your kind of thoughts of what we should be doing to make sure, you know, our data is at the right stage because, right, you could spend forever cleaning data and it's never going to be perfect. So how should companies kind of think about that as they're trying to layer in AI? Any thoughts there?


[00:28:13] Guest 3: Libby Francke: Yeah, it's a good question. I think it really depends. You know, where they're at. What are the challenges they're having with it? I think for some folks they they're really like nowhere to begin with. Right. They've got bad systems that have been, you know, recording bad data for years. Yeah. And then they haven't been doing anything with it because they know that it's bad. That's kind of where we were when I joined. So yeah, really kind of comes down to understanding what you need out of your data. Where is your data right now? You know, and then what do you need to do to close that gap? And so for us, it was we need a better system that has the good dimensionality of data. And then we need to do some one time cleanup. And then we need to record data cleanly on an ongoing basis. I think for other folks the need is different. It's like we already have a pretty good system. We need to connect it to another system, or we need to start doing something with the data. But I think kind of anchoring whatever those changes are in. What are your business's problems today? What are your functions problems today? What is good enough look like kind of in that context. And then closing those specific gaps.


[00:29:24] Speaker5: Yeah.


[00:29:24] Host: Paul Barnhurst: And that all makes sense. So for you you guys had to really work with just kind of cleaning the data and getting to a good place with it. Yeah. And you mentioned you're a campfire customer right. What was that experience like? What made you decide to switch? Talk a little bit about that.


[00:29:37] Guest 3: Libby Francke: Yeah. And there's definitely a data aspect to that as well. So when I joined the company I was using QuickBooks. You know, sure. Classic solutions work for a certain size and stage, but our business had gotten complex enough that the data dimensions in QuickBooks didn't allow us to look at the business the way that we wanted to.


[00:29:55] Host: Paul Barnhurst: Yeah, you couldn't slice it.


[00:29:56] Guest 3: Libby Francke: Yeah. We've got a couple different product offerings and we've got a service line and we've got different locations, different entities, and we can't see any of that. Um, and so that is really what prompted a decision, right? Like, we need to make a change. We can't make the business decisions that we need to with the data quality and structure coming out of QuickBooks. And then a couple things like we knew campfire from being at different settings like this with John and others before and had come to really think highly of what they were doing and who their team was and the solution that they were providing. And so we then looked at a campfire next to some of the other competitors in the market. We looked at Everest. We really didn't consider any of the more legacy. I'd call it ERP solutions. I think given the business that we're in, to choose a vendor that wasn't AI native and kind of building in that philosophy would have felt off. And we just felt like, again, coming back to the data aspect, among other things, there were, I would say, like product benefits in campfire that were stronger than some of the other providers out there. And what we could see was the direction they were building in, and the pace that they were building at was going to be a huge advantage for where they were going to go and where we could go with them as a result of that.


[00:31:13] Host: Paul Barnhurst: Sounds like it's worked out really well for you so far.


[00:31:15] Guest 3: Libby Francke: Yeah. Yeah. I mean, we had to, with their support, work through a bunch of data, cleanup through the migration. Like, what do we want our new chart of accounts to look like, and what kinds of resources do we need to do as part of the transition? But now, with that behind us and being live in campfire, we're able to really benefit from, I would say that high end like features within the product, like Ember, AI, and a lot of the auto tagging and auto allocations and things that we've been able to set up have saved us a lot of time, helped us answer questions that we either couldn't answer before, or would have had to spend much more time answering, and are really helping us kind of keep the team lean and also think about like, where do we still have certain needs that aren't met and what resourcing or solutioning do we need in that landscape?


[00:32:05] Host: Paul Barnhurst: Yeah, no, it sounds like it's been a really good partnership for you then. Yeah, great. And, uh, I think you said there's a couple people, full time staff at clarity. How are you enjoying it? Kind of a small team kind of building that. How's that experience been?


[00:32:19] Guest 3: Libby Francke: Yeah. One of the really wonderful things about joining a company at this size and stage is how much of an impact you can make. And one of the ways that you make that impact is by being really thoughtful about hiring. What roles do you need? And then, more importantly, who do you find to fill them? Because each incremental person is a pretty meaningful percentage of the overall employee base. And so I've been able to bring on one person, and he's been a great fit both technically and culturally. And I think we'll be kind of critical about the next full time role that we need to fill in the accounting and finance function, trying to really make the most of AI, solutioning and low cost resources to really think about what a finance function of the future look like. And it'll be a little more uncomfortable, maybe, than if we built out a little bit faster. But I think it gives us time to make sure that who we bring in and the job that we ask them to do is really the right thing for where we are and, and have new people that join, join successfully and really grow into that role.


[00:33:21] Host: Paul Barnhurst: It's generally better to, uh, grow more slowly and grow thoughtfully than throw bodies at it, so to speak. Yeah, because generally that ends up just leading to problems down the line. Yeah, it may work great in the short term, but yeah. Yeah, it makes a lot of sense.


[00:33:36] Guest 3: Libby Francke: Yeah. And I feel like things are changing so quickly these days that like, you know, we kind of started hiring for one role. We were trying to make sure we had the right bar for talent. And so we spent, you know, maybe six weeks starting to talk to candidates. And by the time those six weeks had passed, like the way that we were thinking of the role had changed. So it was like, maybe we should just push pause and, let things evolve and then come back around to this.


[00:34:01] Host: Paul Barnhurst: It makes a lot of sense. So one other question I want to ask you before I let you go. This one I ask a lot of guests if you were to define great FP&A , what does that mean for you? How would you define great FP&A.


[00:34:11] Guest 3: Libby Francke: Yeah, I think it all comes down to how are you serving the business? Like when I think about this role, how am I as a partner to the rest of the executive team? How well do I understand our CEO, my boss, and like what he is interested in, what he's good at, what he's not good at, the questions he's going to ask or should be asking, and kind of really fluctuating how I show up and like where I spend my time to kind of round out around those needs and help influence the overall direction of the business. Because at the end of the day, you know, there are a lot of different versions of the finance function. I could tell you how I think it should look, but I think it only works if it works for the business that it's in. And so for clarity, right now, it's hey, there are important strategic decisions that we have to make. Like how do we bring a finance lens to them. You know, there are financial behaviors that we haven't practiced as an organization. How do I introduce those and then train people to adhere to them? So for us it's it's kind of 101. Sure. And um, I don't know, a little bit of a beginner in nature, but I think that that role will change over time. Yeah.


[00:35:28] Host: Paul Barnhurst: And I think you make a great point. The role, you know, great for is always about partnering. But the role and the function, the tactically how you do it is going to scale with size and different things. But that core idea of supporting the business and being the great partner and influencing is always going to be core. Yeah. And so I think that's a really good point. Well, thank you so much. I appreciate your time and chatting with me for a few minutes. And, uh, good luck as you continue to build out clarity, I'm sure it will go great for you. So thanks, Libby.


[00:35:56] Guest 3: Libby Francke: Appreciate it. Been great chatting. Thank you Paul.


[00:35:58] Host: Paul Barnhurst: All right. I'm here with Kevin Neary at the, uh, Finance Forward AI summit, sponsored by campfire. Kevin, what brought you?


[00:36:05] Guest 4: Kevin Neary: Well, Paul, I am a new campfire customer. We have not gone live yet. We're in the middle of our implementation, but we go live on Saturday, and I couldn't be more excited. So when the campfire folks invited me out, um, I saw it as a great opportunity to get more knowledge on AI in finance.


[00:36:20] Host: Paul Barnhurst: So you go live Saturday. Are you feeling ready? I know it's always a big transition to do a new general ledger.


[00:36:26] Guest 4: Kevin Neary: I am cautiously optimistic that everything will go very smoothly.


[00:36:30] Host: Paul Barnhurst: Good. So I'm curious, before we jump into the conference, how did you come to the conclusion to make the move to the campfire? Was it you needed to upgrade or are you switching from another platform? Kind of. How did that come about?


[00:36:42] Guest 4: Kevin Neary: I inherited a very archaic version of our original ERP that will remain nameless.


[00:36:49] Host: Paul Barnhurst: That's probably best.


[00:36:50] Guest 4: Kevin Neary: Yeah. We're not, you know, um, but, you know, I saw campfire as a good opportunity for a fresh start for Brainly. Brainly is an AI-first edtech company, and we're trying to use AI not only in our customer-facing technology, but also internally as well. So the campfire is checking a lot of those boxes for us on the finance side of the house.


[00:37:10] Host: Paul Barnhurst: And now you are VP of finance for Brainly? Is that the. So do you do both accounting and FP&A ? Yeah.


[00:37:17] Guest 4: Kevin Neary: FP&A accounting tax the whole nine. Yeah.


[00:37:21] Host: Paul Barnhurst: Got it. And so how's that experience been you some of your prior roles? I think you're counting in FP&A . And so this is the first time you've kind of had everything or.


[00:37:29] Guest 4: Kevin Neary: First or second. But yeah, first big one.


[00:37:31] Host: Paul Barnhurst: First big one. How's it been? What's been the hardest part?


[00:37:34] Guest 4: Kevin Neary: I think the hardest part has been we're an international company, so kind of, you know, a lot of the my previous roles were just the US and, you know, fueling that growth and supporting that growth of a growing business in the US. Um, the external um, international rather requires statutory requirements of some of our subsidiaries, I think. And trying to build those into a fast moving financial process is challenging. Statutory requirements can be a little cumbersome and bureaucratic if you will wait.


[00:38:06] Host: Paul Barnhurst: Government requirements. Statutory stuff can be bureaucratic. I know.


[00:38:10] Guest 4: Kevin Neary: I know, it's.


[00:38:11] Host: Paul Barnhurst: A surprise. The guy who started his career writing, uh, doing procurement for the US government, for the Department of Defense, and you had, you know, follow all these rules, but be creative, but don't go outside these these many rules.


[00:38:24] Guest 4: Kevin Neary: Right. Stay inside the lines.


[00:38:26] Host: Paul Barnhurst: But but be creative. Right. So yeah, I totally understand what you're talking about. Well, what have you liked about the conference so far? Maybe talk a little bit about just the conference in general?


[00:38:37] Guest 4: Kevin Neary: Well, we're about halfway through it. And I thought it started out with a lot of level setting and kind of letting us, as the attendees know, like, what are the possibilities within using AI in finance? Some of the speakers gave their idea of what they're, how they're using it today, whether they're using it to do AP and AR like cash applications, are they using it from a data perspective to have, you know, pull data very quickly and analyze that data? So, you know, I think that was like the biggest thing for me was, was the biggest takeaway, you know, there's so much out there now about how AI is going to take our jobs. And I know that that is probably every finance person's biggest worry when trying to adopt AI into their daily work life. I see it more as an opportunity to learn more of, an opportunity to get myself thinking more strategically and moving faster, right? Like, yeah, I'm excited about everything I've learned today.


[00:39:38] Host: Paul Barnhurst: So it's really a productivity efficiency tool as much as anything else. And it's finding the ways it can make you more productive. You know, the hype is real, But there's also a lot of promise out there, and it's cutting through it all and deciding what makes sense for us. And is this stuff ready yet? Because, you know, I see all kinds of things and sometimes I'm like, okay, that's really cool. And other times I go, yeah, I'm not buying that one with the ten foot pole.


[00:40:05] Guest 4: Kevin Neary: Yeah, same. I think I've started to use a lot of generative stuff. Yeah. Like today. You know, it's not easy I think for, for finance to get, technical resources, whether it's like data or engineering resources.


[00:40:19] Host: Paul Barnhurst: We're usually last because we're not, because everybody has a revenue PNL.


[00:40:24] Guest 4: Kevin Neary: Yeah. We are not a revenue or. Uh, yeah.


[00:40:26] Host: Paul Barnhurst: Not not a cost center. You can argue we value creation, but we're still a cost center.


[00:40:32] Guest 4: Kevin Neary: Very well said.


[00:40:33] Host: Paul Barnhurst: You know, and I, I had someone on LinkedIn one time to try to argue that finance is now a revenue center. I'm like, no, we don't sell. No, that's not how it works. I'll go with value. You can argue with the Value Creation Center. I'll buy that. But you just please just don't tell me where Raptor Center is. The logic isn't for me.


[00:40:50] Guest 4: Kevin Neary: No certainly not. I like that it doesn't fit me. But yeah. So I use the general stuff I'll use like Claude or OpenAI to like, hey, like, this is my, you know, data table in snowflake, and these are my columns. Can you help me pull the code together for this?


[00:41:03] Host: Paul Barnhurst: Yeah, right. SQL or whatever. Yeah, it's a great concept.


[00:41:05] Guest 4: Kevin Neary: And paste that into a snowflake. And like now instead of waiting for a data engineer to have the time to meet with me for 30 minutes, I did it by myself in 15.


[00:41:14] Host: Paul Barnhurst: It's amazing. I wish I would have had to do report writing before I moved into FP&A for about 18 months. Two years. I did a ton of SQL and I would have loved to have. When you're spending three hours trying to figure out where you have a stupid comma in the wrong place, and the report's not working, you know?


[00:41:30] Guest 4: Kevin Neary: So now Claude tells me, yeah.


[00:41:32] Host: Paul Barnhurst: Well, like, I had to write a complex indirect formula in Excel the other day for something, and I'm like, I ain't doing this. I just slowly chunked it out with ChatGPT. And 20 minutes later, I was done instead of spending an hour.


[00:41:44] Guest 4: Kevin Neary: Yeah. So it's pretty fantastic. So that stuff is already there for finance, right. Where I'm not moving into yet, I want to live with a campfire and see how a campfire can work for me first. Um, is the hygienic stuff. Yeah. I think that's like, I think the inherent logical next step.


[00:42:01] Host: Paul Barnhurst: I think it is. And it's where you have to make sure you got your data in good shape and you're really thoughtful about it. You know, a lot of studies are showing a lot of the in-house stuff is failing. Do you go to a third party? You know, there's just a lot of learning with that. So I think you're smart to kind of take it in chunks and, and build versus trying to do it all at once.


[00:42:20] Guest 2: CJ Gustafson: Yeah.


[00:42:20] Guest 4: Kevin Neary: And I think it's important for people to remember, like using anything. You're already ahead of the curve. I think I heard a statistic recently that only six or maybe 9% of finance professionals are using AI in their day to day, or, or 6 to 9% are using AI at all. So if you're even just doing a little bit, you're already ahead of the curve. And, you know, in a world where we are still like, you know, the narrative is like, oh, it's going to take our jobs. Like to even be slightly ahead of the curve, I think is a great first step.


[00:42:49] Host: Paul Barnhurst: Agreed. I have one last question for you. Then I'll let you go. This is something I ask almost every guest I have. So have you ever listened to some of the episodes? You may have heard this question. How would you describe Great FP&A ? What is a great FP&A to you?


[00:43:03] Guest 4: Kevin Neary: Great FP&A to me is using financial and operational data to provide actionable insights to the business.


[00:43:12] Host: Paul Barnhurst: I love it. It kind of goes with someone I heard and I've shared this many times. He said finances, job and I think this applies FP&A is to help the business make better, faster decisions. Boom. Kind of your actionable insights. Same idea, just a different way of saying it. So I and I love that you said financial and operational because operational are the leading indicators. So often we focus on the financial and it's not helpful a month later.


[00:43:35] Guest 4: Kevin Neary: Right. But you might have sales and marketing or even product people that have that operational data, but they don't have the missing piece, which is the dollars. Yep. To kind of bring it together and really make sense of it. And that's our job.


[00:43:46] Host: Paul Barnhurst: 100% agree. Well, thank you so much, Kevin. I really appreciate it. I'll let you get back to the conference. Thanks, Paul. Thanks everyone. That's it for today's episode of FP&A unlocked. If you enjoy FP&A unlocked, please take a moment to leave a five star rating and review. It's the best way to support the FP&A guy and help more FP&A professionals discover the show. Remember, you can earn CPE credit for this episode by visiting earmarkcpe.com. Downloading the app and completing the quiz. If you need continuing education credits for the Fpac certification, complete the quiz and reach out to me directly. Thanks for listening. I'm Paul Barnhurst, the FP&A guy, and I'll see you next time.

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